Privacy policy

Personal data collected

The personal information about you that ‘Hôtel Arc de Triomphe’ may be required to process results from your request to make a reservation at our hotel or to receive documentation from us. This data is :

  • Reason for trip
  • Composition of the travel group
  • Business information
  • Information about your stay
  • Satisfaction during your stay
  • Satisfaction after your stay
  • Recommendations for the surrounding area
Personal data usage

This data is required for the following purposes:

  • Receive documentation about the hotel and/or its group
  • Receipt of follow-up e-mails for the purposes of satisfaction surveys and/or prospecting
  • Improving our customer care and service
  • Booking an online service
  • Statistics processing
  • Accounting and management of our hotel
Data sharing

This data is used by the hotel and its service providers for the purposes described below:

  • Availpro SAS (43531898500049) – 14-16 BD POISSONNIERE 75009 PARIS : Booking creation
  • Medialog (34530661700043) – 150 BD MASSENA 75013 PARIS : Booking registration
  • Progress9 (798 181 699 00017) – 54, Rue de Clichy 75009 Paris : Customer satisfaction
  • Figestel SARL (50220869700024) – 36 RUE DU MONTCEL 95430 AUVERS SUR OISE : Hotel management

This information is neither sold nor passed on to third parties and is strictly reserved for the internal uses described above.

No telephone prospecting will be carried out by the Hôtel Arc de Triomphe.

Your Rights

The law and in particular the General Regulation on the Protection of Personal Data gives ou the right at any time to have the above data amended, as well as the right to have it communicated to you, deleted or limited in time. To this end, you may use one of the following procedures.

  • Send an e-mail to the hotel
  • Sending a letter to the hotel
  • Direct contact with one of the above service providers
Contact